FAQ

What types of supplements does BROONO offer for dogs?

BROONO specializes in premium supplements designed to enhance various aspects of canine health. Our product range includes the Mobility Complex, which supports joint health, and the Prebiotics Complex, aimed at promoting optimal gut health. Each formulation is crafted with natural ingredients and is scientifically backed to ensure efficacy.

How can I determine which supplement is right for my dog?

Choosing the appropriate supplement for your dog depends on their specific health needs and age. For joint support, the Mobility Complex is recommended, especially for older dogs or those with mobility issues. For digestive health, the Prebiotics Complex can be beneficial. It is advisable to consult with a veterinarian to assess your dog's health requirements before selecting a supplement.

Are BROONO supplements safe for all dog breeds and ages?

Yes, BROONO supplements are formulated to be safe for dogs of all breeds and ages. However, it is essential to follow the recommended dosage instructions provided on the product label. If your dog has pre-existing health conditions or is on medication, consulting a veterinarian prior to starting any new supplement is recommended.

What is the return policy for BROONO products?

BROONO offers a 30-day return policy from the date of receipt for all products. Customers may return items for reasons such as dissatisfaction or if the product is defective. To initiate a return, please contact us within the specified timeframe, and we will provide the necessary instructions.

How long does it take to receive a refund after returning a product?

Once your returned item is received and inspected, we will notify you via email regarding the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original payment method within 14 business days.

Can I track my order once it has been shipped?

Yes, once your order has been shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the status of your shipment until it arrives at your designated address.

What should I do if my dog has an adverse reaction to a supplement?

If your dog experiences any adverse reactions after taking a BROONO supplement, discontinue use immediately and consult your veterinarian. It is important to monitor your dog's health and report any concerning symptoms to a professional for further evaluation.

Do you offer international shipping for BROONO products?

Yes, BROONO provides international shipping options. However, customers are responsible for any customs fees, duties, or taxes that may apply during the shipping process. Please check with your local regulations for specific details regarding international shipments.

How can I contact BROONO for further inquiries?

For any additional questions or concerns, you can reach us via email at info@broono.pet. Our customer service team is available to assist you with any inquiries related to our products or services.